Xyngular’s Policies and Procedures are important to know and understand. If any changes are made to these policies, each Customer and Partner will need to accept the new version in their Xyngular Back Office (XBO), for Partners, and the Online account, for Customers. 


If the Policies and Procedures are not accepted, you will not be able to place any individual product orders online or by calling into Member Service. 

See the steps below on how to accept them in XBO.


 

Step 1: Go to your Xyngular Back Office (XBO) or Online account account 

  • For Partners, to access the XBO login, click here.
  • For Customers, to access the Online account, click here.


 

Step 2: Once you have logged in, the “Policy & Procedures” box will be the first screen that pops up. In this box, you have the option to download and read through the Policies and Procedures. Once you are ready to accept the Policies & Procedures, check the box, click the “Save” button and you are good to go!